Shipping Policy- To ensure that your package is properly
delivered, and you receive shipment within the time frame we
advertise, please make sure your address is entered correctly.
Use correct abbreviations and have spaces inserted properly.
If you realize that you entered your shipping address incorrectly,
please contact us Immediately and we will do our best to fulfill
your request. If we are unable to, we do not take responsibility
for the incorrect information.
Shipping fees are non-refundable.
If your tracking information states that your package was
delivered and you have not received it, you must take this up
with the United States Postal Service. Bel Cheve does not hold
responsibility for packages that state DELIVERED.
Just a reminder that you will receive your order within 3-5
business days from the date that it is shipped out, not necessarily
from the date that it is placed if you've chosen our standard
shipping rate. After your payment is authorized and verified, it
can still take a day to process your order. This is just an estimate
and does not include weekends or holidays. When your order
has been shipped, you will receive an email with tracking
information. If your order says delivered and you did not receive
it, you must contact your local post office. We do not issue
refunds for packages that state being DELIVERED. We offer
USPS Priority Mail to most locations (domestic &
internationally). Your shipping cost is displayed at point of
checkout. International orders may be subjected to custom
charges by your native country.
SHIPPING RATES
Standard Shipping: $8.99 (3-7 business days)
Express Shipping: $24.99 (1-2 business days)
International:
Canada: $14.99
Rest of the World: $24.99
Returns & Exchanges- Due to the nature of our product, and
federal health regulations, all of our hair extensions are final
sale. We do not offer refunds or exchanges on any hair extension
purchases. Our hair undergoes a strict quality control process to
ensure that our customers receive only the best quality RAW
extensions.
Bel Cheve is committed to providing you the best experience
possible. We will try to accommodate any reasonable request
prior to the order shipping. Please send all order requests to
info@belcheveextensions.com
Terms of Service-
This website is operated by Bel Cheve. Throughout the site, the
terms “we”, “us” and “our” refer to Bel Cheve. Bel Cheve offers
this website, including all information, tools and services
available from this site to you, the user, conditioned upon your
acceptance of all terms, conditions, policies and notices stated
here.
By visiting our site and/ or purchasing something from us, you
engage in our “Service” and agree to be bound by the following
terms and conditions (“Terms of Service”, “Terms”), including
those additional terms and conditions and policies referenced
herein and/or available by hyperlink. These Terms of Service
apply to all users of the site, including without limitation users
who are browsers, vendors, customers, merchants, and/ or
contributors of content.
Please read these Terms of Service carefully before accessing or
using our website. By accessing or using any part of the site, you
agree to be bound by these Terms of Service. If you do not agree
to all the terms and conditions of this agreement, then you may
not access the website or use any services. If these Terms of
Service are considered an offer, acceptance is expressly limited
to these Terms of Service.
Any new features or tools which are added to the current store
shall also be subject to the Terms of Service. You can review the
most current version of the Terms of Service at any time on this
page. We reserve the right to update, change or replace any part
of these Terms of Service by posting updates and/or changes to
our website. It is your responsibility to check this page
periodically for changes. Your continued use of or access to the
website following the posting of any changes constitutes
acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the
online e-commerce platform that allows us to sell our products
and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you
are at least the age of majority in your state or province of
residence, or that you are the age of majority in your state or
province of residence, and you have given us your consent to
allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized
purpose nor may you, in the use of the Service, violate any laws
in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a
destructive nature.
A breach or violation of any of the Terms will result in an
immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason
at any time.
You understand that your content (not including credit card
information), may be transferred unencrypted and involve (a)
transmissions over various networks; and (b) changes to
conform and adapt to technical requirements of connecting
networks or devices. Credit card information is always
encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or
exploit any portion of the Service, use of the Service, or access
to the Service or any contact on the website through which the
service is provided, without express written permission by us.
The headings used in this agreement are included for
convenience only and will not limit or otherwise affect these
Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND
TIMELINESS OF INFORMATION
We are not responsible if information made available on this site
is not accurate, complete or current. The material on this site is
provided for general information only and should not be relied
upon or used as the sole basis for making decisions without
consulting primary, more accurate, more complete or more
timely sources of information. Any reliance on the material on
this site is at your own risk.
This site may contain certain historical information. Historical
information, necessarily, is not current and is provided for your
reference only. We reserve the right to modify the contents of
this site at any time, but we have no obligation to update any
information on our site. You agree that it is your responsibility
to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND
PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the
Service (or any part or content thereof) without notice at any
time.
We shall not be liable to you or to any third-party for any
modification, price change, suspension or discontinuance of the
Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online
through the website. These products or services may have
limited quantities and are subject to return or exchange only
according to our Return Policy.
We have made every effort to display as accurately as possible
the colors and images of our products that appear at the store.
We cannot guarantee that your computer monitor's display of
any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of
our products or Services to any person, geographic region or
jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or
services that we offer. All descriptions of products or product
pricing are subject to change at anytime without notice, at the
sole discretion of us. We reserve the right to discontinue any
product at any time. Any offer for any product or service made
on this site is void where prohibited.
We do not warrant that the quality of any products, services,
information, or other material purchased or obtained by you will
meet your expectations, or that any errors in the Service will be
corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT
INFORMATION
We reserve the right to refuse any order you place with us. We
may, in our sole discretion, limit or cancel quantities purchased
per person, per household or per order. These restrictions may
include orders placed by or under the same customer account,
the same credit card, and/or orders that use the same billing
and/or shipping address. In the event that we make a change to
or cancel an order, we may attempt to notify you by contacting
the e‑mail and/or billing address/phone number provided at the
time the order was made. We reserve the right to limit or
prohibit orders that, in our sole judgment, appear to be placed by
dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase
and account information for all purchases made at our store.
You agree to promptly update your account and other
information, including your email address and credit card
numbers and expiration dates, so that we can complete your
transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which
we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such
tools” as is” and “as available” without any warranties,
representations or conditions of any kind and without any
endorsement. We shall have no liability whatsoever arising from
or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is
entirely at your own risk and discretion and you should ensure
that you are familiar with and approve of the terms on which
tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features
through the website (including, the release of new tools and
resources). Such new features and/or services shall also be
subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service
may include materials from third parties.
Third-party links on this site may direct you to third-party
websites that are not affiliated with us. We are not responsible
for examining or evaluating the content or accuracy and we do
not warrant and will not have any liability or responsibility for
any third-party materials or websites, or for any other materials,
products, or services of third parties.
We are not liable for any harm or damages related to the
purchase or use of goods, services, resources, content, or any
other transactions made in connection with any third-party
websites. Please review carefully the third-party's policies and
practices and make sure you understand them before you engage
in any transaction. Complaints, claims, concerns, or questions
regarding third-party products should be directed to the third-
party.
SECTION 9 - USER COMMENTS, FEEDBACK AND
OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for
example contest entries) or without a request from us you send
creative ideas, suggestions, proposals, plans, or other materials,
whether online, by email, by postal mail, or otherwise
(collectively, 'comments'), you agree that we may, at any time,
without restriction, edit, copy, publish, distribute, translate and
otherwise use in any medium any comments that you forward to
us. We are and shall be under no obligation (1) to maintain any
comments in confidence; (2) to pay compensation for any
comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove
content that we determine in our sole discretion are unlawful,
offensive, threatening, libelous, defamatory, pornographic,
obscene or otherwise objectionable or violates any party’s
intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any
third-party, including copyright, trademark, privacy, personality
or other personal or proprietary right. You further agree that
your comments will not contain libelous or otherwise unlawful,
abusive or obscene material, or contain any computer virus or
other malware that could in any way affect the operation of the
Service or any related website. You may not use a false e‑mail
address, pretend to be someone other than yourself, or otherwise
mislead us or third parties as to the origin of any comments. You
are solely responsible for any comments you make and their
accuracy. We take no responsibility and assume no liability for
any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is
governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND
OMISSIONS
Occasionally there may be information on our site or in the
Service that contains typographical errors, inaccuracies or
omissions that may relate to product descriptions, pricing,
promotions, offers, product shipping charges, transit times and
availability. We reserve the right to correct any errors,
inaccuracies or omissions, and to change or update information
or cancel orders if any information in the Service or on any
related website is inaccurate at any time without prior notice
(including after you have submitted your order).
We undertake no obligation to update, amend or clarify
information in the Service or on any related website, including
without limitation, pricing information, except as required by
law. No specified update or refresh date applied in the Service or
on any related website, should be taken to indicate that all
information in the Service or on any related website has been
modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of
Service, you are prohibited from using the site or its content: (a)
for any unlawful purpose; (b) to solicit others to perform or
participate in any unlawful acts; (c) to violate any international,
federal, provincial or state regulations, rules, laws, or local
ordinances; (d) to infringe upon or violate our intellectual
property rights or the intellectual property rights of others; (e) to
harass, abuse, insult, harm, defame, slander, disparage,
intimidate, or discriminate based on gender, sexual orientation,
religion, ethnicity, race, age, national origin, or disability; (f) to
submit false or misleading information; (g) to upload or transmit
viruses or any other type of malicious code that will or may be
used in any way that will affect the functionality or operation of
the Service or of any related website, other websites, or the
Internet; (h) to collect or track the personal information of
others; (i) to spam, phish, pharm, pretext, spider, crawl, or
scrape; (j) for any obscene or immoral purpose; or (k) to
interfere with or circumvent the security features of the Service
or any related website, other websites, or the Internet. We
reserve the right to terminate your use of the Service or any
related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES;
LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our
service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the
use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for
indefinite periods of time or cancel the service at any time,
without notice to you.
You expressly agree that your use of, or inability to use, the
service is at your sole risk. The service and all products and
services delivered to you through the service are (except as
expressly stated by us) provided 'as is' and 'as available' for your
use, without any representation, warranties or conditions of any
kind, either express or implied, including all implied warranties
or conditions of merchantability, merchantable quality, fitness
for a particular purpose, durability, title, and non-infringement.
In no case shall Bel Cheve, our directors, officers, employees,
affiliates, agents, contractors, interns, suppliers, service
providers or licensors be liable for any injury, loss, claim, or any
direct, indirect, incidental, punitive, special, or consequential
damages of any kind, including, without limitation lost profits,
lost revenue, lost savings, loss of data, replacement costs, or any
similar damages, whether based in contract, tort (including
negligence), strict liability or otherwise, arising from your use of
any of the service or any products procured using the service, or
for any other claim related in any way to your use of the service
or any product, including, but not limited to, any errors or
omissions in any content, or any loss or damage of any kind
incurred as a result of the use of the service or any content (or
product) posted, transmitted, or otherwise made available via the
service, even if advised of their possibility. Because some states
or jurisdictions do not allow the exclusion or the limitation of
liability for consequential or incidental damages, in such states
or jurisdictions, our liability shall be limited to the maximum
extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Bel Cheve
and our parent, subsidiaries, affiliates, partners, officers,
directors, agents, contractors, licensors, service providers,
subcontractors, suppliers, interns and employees, harmless from
any claim or demand, including reasonable attorneys’ fees, made
by any third-party due to or arising out of your breach of these
Terms of Service or the documents they incorporate by
reference, or your violation of any law or the rights of a third-
party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is
determined to be unlawful, void or unenforceable, such
provision shall nonetheless be enforceable to the fullest extent
permitted by applicable law, and the unenforceable portion shall
be deemed to be severed from these Terms of Service, such
determination shall not affect the validity and enforceability of
any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the
termination date shall survive the termination of this agreement
for all purposes.
These Terms of Service are effective unless and until terminated
by either you or us. You may terminate these Terms of Service
at any time by notifying us that you no longer wish to use our
Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have
failed, to comply with any term or provision of these Terms of
Service, we also may terminate this agreement at any time
without notice and you will remain liable for all amounts due up
to and including the date of termination; and/or accordingly may
deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of
these Terms of Service shall not constitute a waiver of such right
or provision.
These Terms of Service and any policies or operating rules
posted by us on this site or in respect to The Service constitutes
the entire agreement and understanding between you and us and
govern your use of the Service, superseding any prior or
contemporaneous agreements, communications and proposals,
whether oral or written, between you and us (including, but not
limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service
shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby
we provide you Services shall be governed by and construed in
accordance with the laws of United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service
at any time at this page.
We reserve the right, at our sole discretion, to update, change or
replace any part of these Terms of Service by posting updates
and changes to our website. It is your responsibility to check our
website periodically for changes. Your continued use of or
access to our website or the Service following the posting of any
changes to these Terms of Service constitutes acceptance of
those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at
info@belcheveextensions.com
Privacy Policy- This Privacy Policy describes how your
personal information is collected, used, and shared when you
visit or make a purchase from HairByHoneyy.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain
information about your device, including information about your
web browser, IP address, time zone, and some of the cookies
that are installed on your device. Additionally, as you browse
the Site, we collect information about the individual web pages
or products that you view, what websites or search terms
referred you to the Site, and information about how you interact
with the Site. We refer to this automatically collected
information as “Device Information”.
We collect Device Information using the following
technologies:
- “Cookies” are data files that are placed on your device or
computer and often include an anonymous unique identifier. For
more information about cookies, and how to disable cookies,
visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data
including your IP address, browser type, Internet service
provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used
to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a
purchase through the Site, we collect certain information from
you, including your name, billing address, shipping address,
payment information (including credit card numbers [[INSERT
ANY OTHER PAYMENT TYPES ACCEPTED]]), email
address, and phone number. We refer to this information as
“Order Information”.
When we talk about “Personal Information” in this Privacy
Policy, we are talking both about Device Information and Order
Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill
any orders placed through the Site (including processing your
payment information, arranging for shipping, and providing you
with invoices and/or order confirmations). Additionally, we use
this Order Information to:
- Communicate with you.
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us,
provide you with information or advertising relating to our
products or services.
We use the Device Information that we collect to help us screen
for potential risk and fraud (in particular, your IP address), and
more generally to improve and optimize our Site (for example,
by generating analytics about how our customers browse and
interact with the Site, and to assess the success of our marketing
and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us
use your Personal Information, as described above. For example,
we use Shopify to power our online store--you can read more
about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy. We also use Google
Analytics to help us understand how our customers use the Site -
- you can read more about how Google uses your Personal
Information here:
https://www.google.com/intl/en/policies/privacy/. You can also
opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply
with applicable laws and regulations, to respond to a subpoena,
search warrant or other lawful request for information we
receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to
provide you with targeted advertisements or marketing
communications we believe may be of interest to you. For more
information about how targeted advertising works, you can visit
the Network Advertising Initiative’s (“NAI”) educational page
at http://www.networkadvertising.org/understanding-online-
advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-
us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by
visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use
practices when we see a Do Not Track signal from your
browser.
YOUR RIGHTS
If you are a European resident, you have the right to access
personal information we hold about you and to ask that your
personal information be corrected, updated, or deleted. If you
would like to exercise this right, please contact us through the
contact information below.
Additionally, if you are a European resident, we note that we are
processing your information in order to fulfill contracts we
might have with you (for example if you make an order through
the Site), or otherwise to pursue our legitimate business interests
listed above. Additionally, please note that your information will
be transferred outside of Europe, including to Canada and the
United States.
DATA RETENTION
When you place an order through the Site, we will maintain your
Order Information for our records unless and until you ask us to
delete this information.
CHANGES
We may update this privacy policy from time to time in order to
reflect, for example, changes to our practices or for other
operational, legal or regulatory reasons.